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Monthly Archive for: "September, 2017"
Face-to-Face Off: Customer Service vs. Customer Experience
By Lynn Kaniper
In Trends
Posted September 7, 2017

Face-to-Face Off: Customer Service vs. Customer Experience

Specializing in hotel, resort, travel and lifestyle marketing, as we do, we’ve been hearing a lot about the “customer experience” lately. Which is not to be confused with [...]

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