February 2015 | Dana Communications

Posted February 19, 2015

Crafting Responses to Online Reviews

Oh, those TripAdvisor reviews. They can be your best ambassador (“Lovely stay” and “GREAT staff”) or worst enemy (“Disappointing” and “It’s a dump”). Yet, more than social networking sites like [...]

By Ashley Kovacs

In Hospitality

Posted February 5, 2015

Hospitality Brands Embracing the Tech Trend

Ever leave your smartphone behind? First there’s that moment of sheer panic. (“Do I remember WHERE I left my phone?”) Then the hopelessness kicks in. (“I have no idea what time that meeting [...]

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